![]() ![]() You can change the cancellation policy for different tariff plans. Select the tariff plans you wish to add to the non-refundable policy.In the Tariff Plans section, expand each room type to display the associated tariff plans.N.B.: If you do not already have a non-refundable cancellation policy, you can quickly create one using the Create new policy at the top of the page. Under Active Policies, find the non-refundable policy you wish to associate with the existing tariff and click on Edit under the drop-down menu arrow Actions.Select Cancellation policies under Rooms and Rates in the menu.To add a non-refundable policy to an existing tariff plan instead: Once you have completed the creation of your tariff plan, click on Create tariff plan.Select the check box This rate is non-refundable and choose a name for the new policy. If you do not already have a non-refundable policy, click on Add new Cancellation Policy. In the Cancellation Policy window, you can select a pre-existing non-refundable policy or add a new one.Next to the Cancellation policy in the tariff plan name section, click on Edit.Click on Add a room or a tariff plan and select Add a new tariff plan.Select Room types and rate plans under Rooms and rates in the menu.To set up a non-refundable policy for a new rate plan, please follow the steps below: When a non-refundable rate plan is active, if a guest decides to cancel, he or she must still pay the full amount of the reservation as a cancellation fee. Once you have completed this step, click on Create the tariff plan.If your establishment uses the rate plan based on the number of guests, please select the number of guests included in that rate.īelow, select who can book this rate, namely All if you want to offer this tariff to all customers Specific customers if you wish to restrict this tariff plan to specific customers.Īdd in the rate notes if customers have to book a certain number of nights in advance or if they have to stay for at least a certain number of nights in order to take advantage of this rate plan. Select how you want to be charged, enter the rates indicating Every day to apply the same rate to each day of the week, otherwise select By day of the week.Then you must create a Notification Code which allows monitoring of the tariff plan. You will be asked for the room to which you are adding the tariff plan by entering the name you want to give it under Choose a name for your tariff plan.Then select the drop-down menu Add a room or a tariff plan, and Add a new tariff plan and enter the details of the tariff plan. ![]() Select Rooms and rates -Room types and rate plans.Preview the room name as it will be displayed online and after completing the changes, click on Save changes.Next to the room you wish to edit, click on Room actionsthen select Change the room and follow the same procedure as Creating a new room type.Click on Rooms and rates - Room types and rate plans in the menu.When finished, view the preview and select Create room type.Then edit the room name that will be displayed online on the site by clicking on the pencil icon and select the features you want to include in the room name. You can add up to 18 rate plans per room. Additional services included in the tariff.Supplement per person for each person over the maximum number of guests in the room.Room rate and number of persons included.Whether rates can be provided for all days or by day of the week. ![]() ![]()
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